Client Service & Front Desk Specialist

H&R Block, Inc.; Beatrice (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. This in-person role includes managing scheduling, supporting daily office operations, and collaborating with tax professionals in a fast-paced environment.

You will greet clients, answer calls, and help with check-in and document handling, while maintaining a professional office atmosphere during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the professional face of the office.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. This in-person role includes managing scheduling, supporting daily office operations, and collaborating with tax professionals in a fast-paced environment.

You will greet clients, answer calls, and help with check-in and document handling, while maintaining a professional office atmosphere during tax season.