Front Desk & Client Services Specialist

Canon USA; New York (NY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. seeks a detail-oriented on-site receptionist/office services associate to ensure prompt delivery of on-site work assignments and customer satisfaction. You will greet visitors, answer calls, schedule rooms, and process data.

You may handle copy/print production, copier maintenance, mail, shipping, inventory, and other site services as needed. This is a full-time, on-site role requiring an HS Diploma or GED, basic computer skills, and the ability to lift up to 50 lbs.

Qualifications

• HS Diploma, GED, or equivalent experience required.
• Basic computer skills/technical knowledge.
• Ability to lift up to 50lbs.
• May be required to stand, walk, bend, reach and work over extended periods.

Responsibilities

• Promptly informs supervisor of potential problems or customer concerns.
• Responds to management and client requests via emails, phone calls, text messages and verbal.
• Strong focus on providing good customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
• Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.

Skills

Customer service

Communication skills

Multitasking

Prioritization

Minimal supervision

Education

HS Diploma or GED

Job description

Canon U.S.A., Inc. seeks a detail-oriented on-site receptionist/office services associate to ensure prompt delivery of on-site work assignments and customer satisfaction. You will greet visitors, answer calls, schedule rooms, and process data.

You may handle copy/print production, copier maintenance, mail, shipping, inventory, and other site services as needed. This is a full-time, on-site role requiring an HS Diploma or GED, basic computer skills, and the ability to lift up to 50 lbs.