Client Service I Representative- Front Desk Receptionist

Canon USA; Princeton (NJ); On-site; USD 23,694 - 32,194; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Casual dress policy

Volunteer opportunities

Welcome kit and official merch

Job summary

A leading imaging company in Princeton seeks a Client Svc I Representative- Receptionist. In this full-time role, you'll handle front office duties including customer interactions and administrative tasks. Requirements include a high school diploma and customer service skills. You will receive a competitive hourly pay rate and various employee perks including bonuses and discounts.

Qualifications

• Less than one year of related experience required.
• Must be able to work with minimal supervision.
• Ability to spend extended periods standing and performing duties.

Responsibilities

• Perform general front office reception duties.
• Respond to customer needs and requests.
• Contributes to the creation of the Site Procedure Guide.

Skills

Customer service skills

Communication skills

Basic computer skills

Ability to multitask

Ability to lift up to 50 lbs

Education

HS Diploma, GED, or equivalent experience

Job description

Join to apply for the Client Svc I Representative- Receptionist role at Canon USA.

Responsible for prompt delivery of various on‑site work assignments, providing customer service and ultimately, customer satisfaction.

Your Impact

Promptly informs supervisor of potential problems or customer concerns, reviews and responds to management and client requests via emails, phone calls, text messages and verbal communication, and maintains a strong focus on providing good customer service.

Main Responsibilities

• Promptly informs supervisor of potential problems or customer concerns.
• Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
• Strong focus on providing good customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
• Attends cross‑functional trainings to ensure ability to provide coverage when short‑staffed.
• Site responsibility and location of coverage may change based on client and/or division needs.

Reception/Office Services

• Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, and entering data into computer systems.
• Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings.
• May also be responsible for copy/binding/copier maintenance.

About You: The Skills & Expertise You Bring

Please note: this is a customer‑facing role and requires compliance with customer policies and protocols, which may include COVID‑19 vaccination and other measures relating to COVID‑19.

In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly.

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Basic computer skills/technical knowledge.
• Ability to multitask and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to work with minimal supervision.
• Ability to work OT as needed.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• May require driving between multiple client locations; may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
• Ability to lift up to 50 lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

Company Overview

About our Company – Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• "Dress for Your Day" attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else

Workstyle Description

Full‑Time On Site – This position requires full‑time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.