Front Desk & Client Services Coordinator - Insurance

Brandi Mark - State Farm Agent; Florida; Presencial; USD 38 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) matching

Dental insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Resumo da oferta

Brandi Mark State Farm is seeking a highly organized receptionist to join our team in New York. You will greet customers, manage appointments, and handle inquiries with a focus on delivering superior service.

This role supports the office through administrative tasks, CRM data entry, and helping customers explore insurance options. Strong communication and multitasking skills are essential, with a proactive approach to sales conversations.

Qualificações

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conhecimentos

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

Benefits:

• 401(k) matching
• Dental insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

ROLE DESCRIPTION:
Brandi Mark State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.