Insurance Front Desk & Client Solutions Specialist

Dallice Attaway-Jones; Cullman (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Paid time off

Training & development

Competitive salary

Health insurance

Stock options plan

Job summary

Dallice Attaway - State Farm Agent in Cullman, Alabama is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will provide exceptional client service and support team operations, while engaging in sales conversations to identify insurance solutions.

This position requires previous customer service experience, strong organizational skills, and a commitment to contributing to a positive workplace. We offer competitive salary, training, health insurance, and various benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.
• Outbound calling, texting, and emailing to potential customers and current customers.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Company parties
• Paid time off
• Training & development
• Competitive salary
• Health insurance
• Stock options plan
• Opportunity for advancement

ROLE DESCRIPTION:
Dallice Attaway - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.
• Outbound calling, texting, and emailing to potential customers and current customers.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.