Customer-Facing Receptionist & Insurance Team Support

Sal Castro - State Farm Agent; York (York County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Donation matching

Opportunity for advancement

Paid time off

Training & development

Job summary

Sal Castro - State Farm Agent in York is seeking a highly organized Receptionist - State Farm Agent Team Member to provide exceptional service. The ideal candidate will thrive in a supportive role, managing appointment scheduling, customer interactions, and administrative duties.

Join us to contribute to a positive workplace and develop your career in the insurance industry while engaging warmly with customers. Basic computer skills and previous customer service experience are essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills are required.

Responsibilities

• Greet customers in person and over the phone, directing them appropriately.
• Manage appointment scheduling and office communications.
• Handle incoming inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Customer service experience

Communication skills

Organizational skills

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Sal Castro - State Farm Agent in York is seeking a highly organized Receptionist - State Farm Agent Team Member to provide exceptional service. The ideal candidate will thrive in a supportive role, managing appointment scheduling, customer interactions, and administrative duties.

Join us to contribute to a positive workplace and develop your career in the insurance industry while engaging warmly with customers. Basic computer skills and previous customer service experience are essential.