Receptionist - State Farm Agent Team Member

Brandimarksf; Florida; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Job summary

Brandi Mark State Farm is seeking a highly organized receptionist to join our team in New York. You will greet customers, manage appointments, and handle inquiries with a focus on delivering superior service.

This role supports the office through administrative tasks, CRM data entry, and helping customers explore insurance options. Strong communication and multitasking skills are essential, with a proactive approach to sales conversations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• 401(k) matching


• Dental insurance


• Opportunity for advancement


• Paid time off


• Parental leave


• Training & development


• Vision insurance

ROLE DESCRIPTION:

Brandi Mark State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.