Front Desk & Client Services for Insurance Support

Tim Cronrath - State Farm Agent; Pottsville (Schuylkill County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Cronrath - State Farm Agent is looking for a Receptionist – State Farm Agent Team Member. This role includes greeting customers, managing communications, and assisting with inquiries.

The ideal candidate will have experience in customer service, strong communication skills, and be organized. This position offers a supportive environment with opportunities for growth within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Tim Cronrath - State Farm Agent is looking for a Receptionist – State Farm Agent Team Member. This role includes greeting customers, managing communications, and assisting with inquiries.

The ideal candidate will have experience in customer service, strong communication skills, and be organized. This position offers a supportive environment with opportunities for growth within the insurance industry.