Front Desk & Client Care Specialist (Insurance)

Robert Boylen - State Farm Agent; South Portland (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Paid time off

Job summary

Robert Boylen - State Farm Agent is seeking a receptionist to join our team. You will greet customers, manage appointments, and handle inquiries in a fast-paced office environment.

Ideal candidates are organized, detail-oriented, and eager to learn about insurance products while delivering friendly, proactive service to customers.

This role offers a flexible schedule and opportunities to grow within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations to identify opportunities.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office / CRM

Tools

CRM systems

Microsoft Office

Job description

Robert Boylen - State Farm Agent is seeking a receptionist to join our team. You will greet customers, manage appointments, and handle inquiries in a fast-paced office environment.

Ideal candidates are organized, detail-oriented, and eager to learn about insurance products while delivering friendly, proactive service to customers.

This role offers a flexible schedule and opportunities to grow within the agency.