Front Desk & Client Services Coordinator

Carroll Institute; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401k

Training Opportunities

More

Job summary

Carroll Institute in Sioux Falls, SD, seeks a friendly Client Relations Coordinator to manage front desk duties, answer phones and emails, greet clients, and assist with paperwork and appointments. You will coordinate with local referral sources and support staff to maintain a welcoming, efficient office environment.

This role emphasizes strong customer service, data entry in EHR, and basic administrative tasks.

Qualifications

• Experience in customer service or front-desk roles preferred.
• Proficiency with phones, emails, and basic office software required.
• Data entry and handling of client paperwork in a healthcare setting is a plus.

Responsibilities

• Communicate with local referral sources and community agencies.
• Participate in staff meetings as scheduled.
• Establish and maintain a welcoming environment for clients.
• Answer phones and greet clients and visitors; respond to emails and faxes; set appointments; assist in information requests; take payments; process paperwork; scanning and general admin tasks.

Skills

Customer service

Phone handling

Data entry

Scheduling

Administrative support

Tools

EHR systems

Job description

Carroll Institute in Sioux Falls, SD, seeks a friendly Client Relations Coordinator to manage front desk duties, answer phones and emails, greet clients, and assist with paperwork and appointments. You will coordinate with local referral sources and support staff to maintain a welcoming, efficient office environment.

This role emphasizes strong customer service, data entry in EHR, and basic administrative tasks.