Client Service & Administrative Specialist

Patriot Growth Insurance Services; United States; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Midwest Employee Benefits is seeking a professional Client Service Representative to support daily office operations and deliver high-quality client experiences. You will greet customers, handle calls, process payments, and coordinate appointments in a busy Sioux Falls office.

The ideal candidate has 3–5 years in customer service or administrative roles, with a high school diploma (associate degree preferred), and excellent verbal and written communication skills.

Qualifications

• 3–5 years of experience in customer service, administrative support, or related roles.
• High school diploma required; Associate degree preferred.
• Strong verbal and written communication with excellent grammar, spelling and punctuation.

Responsibilities

• Greet and assist customers in person and over the phone.
• Process account changes and accept payments accurately.
• Respond to inquiries and direct customers to appropriate team members.
• Coordinate schedules, confirm appointments, and manage office activities.
• Process, sort, and distribute mail and maintain inventory of office supplies.
• Prepare and maintain files, records, and documentation.
• Support projects with data entry and general office tasks.
• Communicate professionally with clients and team members to ensure timely service.
• Maintain a welcoming office environment and assist with daily needs.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Time management

Independent worker

Team collaboration

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Midwest Employee Benefits is seeking a professional Client Service Representative to support daily office operations and deliver high-quality client experiences. You will greet customers, handle calls, process payments, and coordinate appointments in a busy Sioux Falls office.

The ideal candidate has 3–5 years in customer service or administrative roles, with a high school diploma (associate degree preferred), and excellent verbal and written communication skills.