Client Care & Front Desk Coordinator

carrollinstitute; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Paid time off

401k

Training opportunities

Job summary

Carroll Institute is seeking a personable Client Relations Coordinator to manage the front reception desk, answer phones and emails, direct clients, and assist with paperwork and scheduling in a busy clinic setting.

You will perform data entry in Electronic Health Records, support staff with administrative tasks, and collect data for program evaluation while maintaining a welcoming environment for clients and visitors.

Qualifications

• Answer phones and greet clients and visitors.
• Respond to emails and faxes from various stakeholders.
• Set appointments and assist with information requests.
• Process client paperwork and handle payments.

Responsibilities

• Answer phones and greet clients and visitors in person.
• Respond to emails and faxes from stakeholders; set appointments.
• Data entry in Electronic Health Records (EHR).
• Provide back up support for Administrative Assistant and other staff.
• Data collection, reporting and program evaluation.
• Administer drug testing services.
• Other duties as assigned.

Skills

Customer service

Phone handling

Data entry

Administrative support

Interpersonal skills

Tools

Electronic Health Records (EHR)

Job description

Carroll Institute is seeking a personable Client Relations Coordinator to manage the front reception desk, answer phones and emails, direct clients, and assist with paperwork and scheduling in a busy clinic setting.

You will perform data entry in Electronic Health Records, support staff with administrative tasks, and collect data for program evaluation while maintaining a welcoming environment for clients and visitors.