Front Desk & Client Services Associate (Tax Season)

H&R Block, Inc.; Albuquerque (NM); Presencial; USD 19.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits

Learning & development

Descripción de la vacante

H&R Block, Inc. in Albuquerque, NM is seeking a seasonal Client Service Professional / Receptionist to greet clients and coordinate scheduling. This in-person role supports daily office operations and works with tax professionals to ensure a smooth client experience.

You will handle client check-in, documents, and office organization while maintaining confidentiality and teamwork. Evening/weekend availability is needed during tax season.

Formación

• Experience in fast-paced, client-centric environments is required.
• Strong communication and interpersonal skills for client service.
• Ability to multitask and manage priorities with accuracy.
• Detail-oriented with solid organizational skills.
• Comfort with basic computer programs and scheduling tools.

Responsabilidades

• Greet clients warmly and provide a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a clean, organized office to support smooth operations.
• Collaborate with team members and protect client confidentiality.

Conocimientos

Fast-paced environment

Interpersonal skills

Multitasking

Organization

Computer skills

Tax season availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Albuquerque, NM is seeking a seasonal Client Service Professional / Receptionist to greet clients and coordinate scheduling. This in-person role supports daily office operations and works with tax professionals to ensure a smooth client experience.

You will handle client check-in, documents, and office organization while maintaining confidentiality and teamwork. Evening/weekend availability is needed during tax season.