Client Concierge & Office Receptionist — Tax Season

H&R Block, Inc.; Moriarty (NM); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. in Albuquerque, NM is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and potential progression into tax preparation or leadership, requiring availability evenings and weekends during tax season and a friendly, detail-oriented approach to client service.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organization

Computer skills

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Albuquerque, NM is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and potential progression into tax preparation or leadership, requiring availability evenings and weekends during tax season and a friendly, detail-oriented approach to client service.