In-Person Client Concierge & Front Desk Specialist

H&R Block, Inc.; Santa Ana Pueblo (NM); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Albuquerque, NM is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, schedule appointments, and support daily operations alongside tax professionals.

The role is in-person and requires evenings and weekends during tax season, with opportunity for growth into tax preparation or leadership within a collaborative, service-focused team.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask with competing priorities.
• Attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Scheduling systems

Microsoft Office

Educación

High school diploma/GED

Descripción del empleo

H&R Block, Inc. in Albuquerque, NM is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, schedule appointments, and support daily operations alongside tax professionals.

The role is in-person and requires evenings and weekends during tax season, with opportunity for growth into tax preparation or leadership within a collaborative, service-focused team.