Front Desk & Client Services Advisor - In-Person

H&R Block, Inc.; West Lebanon (NH); On-site; USD 19,000 - 30,000; Part time

Job summary

H&R Block in Manchester, NH is seeking a seasonal Client Service Professional / Receptionist to be the welcoming front desk face. This in-person role handles client check-in, scheduling, and daily office tasks alongside tax professionals.

Ideal candidates have experience in fast-paced client services, strong communication, and the ability to multitask. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with Microsoft Office, Teams, scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain tidy office to support client experience.
• Collaborate with tax professionals and team members.
• Handle sensitive client information with confidentiality.

Job description

H&R Block in Manchester, NH is seeking a seasonal Client Service Professional / Receptionist to be the welcoming front desk face. This in-person role handles client check-in, scheduling, and daily office tasks alongside tax professionals.

Ideal candidates have experience in fast-paced client services, strong communication, and the ability to multitask. Evening and weekend availability during tax season is preferred.