Front Desk & Client Experience Specialist

Wilson Sonsini Goodrich & Rosati; San Francisco (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Benefits package

Job summary

Wilson Sonsini Goodrich & Rosati in San Francisco is seeking a full-time Receptionist to be the welcoming face of the firm and provide essential administrative support. The role includes answering calls, greeting visitors, coordinating conference room bookings, and maintaining security and visitor logs.

The position is onsite, Monday through Friday, with standard shifts between 8:00 AM–5:00 PM or 9:00 AM–6:00 PM.

Qualifications

• 1+ year of receptionist/front-desk experience.
• High school diploma required; bachelor's degree preferred.
• Professional telephone etiquette and strong verbal and written communication.
• Ability to interact with all levels of staff and maintain client confidentiality.
• Willingness to learn new software and business processes.
• Proficiency in MS Office suite is required.
• Ability to work under pressure, meet deadlines, and deliver excellent customer service.
• Team player with independent work capability in a professional services environment.

Responsibilities

• Answer incoming calls and transfer using Microsoft Teams.
• Greet and assist clients, guests, vendors, and employees.
• Register visitors in the visitor management system and coordinate security check-ins.
• Schedule internal conference rooms and arrange catering and equipment.
• Assist with conference room setup including food and beverages.
• Oversee onsite meetings and address guest requests.
• Assist with booking visiting attorney offices when needed.

Skills

Phone etiquette

Verbal communication

Written communication

Teamwork

Confidentiality

Learning new software

Education

High school diploma

Bachelor's degree

Tools

MS Office (Word, Excel, Outlook)

Job description

Wilson Sonsini Goodrich & Rosati in San Francisco is seeking a full-time Receptionist to be the welcoming face of the firm and provide essential administrative support. The role includes answering calls, greeting visitors, coordinating conference room bookings, and maintaining security and visitor logs.

The position is onsite, Monday through Friday, with standard shifts between 8:00 AM–5:00 PM or 9:00 AM–6:00 PM.