Concierge Front Desk Receptionist – Legal Firm (Onsite)

RRD Company; San Francisco (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

RRD Company in San Francisco is seeking a polished receptionist to be the friendly face of a busy law firm with about 120 employees. You will greet clients, manage visitor registrations, issue access cards, coordinate meeting rooms, and handle calls on a multi-line system with poise.

This 40-hour/week, onsite role emphasizes customer service, attention to detail, and teamwork. Prior receptionist/admin experience in corporate, banking, or legal settings is preferred, with growth opportunities

Qualifications

• High school diploma or equivalent.
• Minimum of two-year receptionist, switchboard or administrative assistant experience required, preferably in banking, legal or large corporate environment.
• Exceptional customer service skills to effectively communicate with callers, visitors, clients and coworkers.
• Ability to learn in-depth knowledge of the company and its employees to handle calls and greet visitors.
• Ability to work in a fast-paced team environment.
• Ability to handle business matters with professionalism.
• Attention to detail with an emphasis on accuracy and quality.
• Intermediate computer skills including Microsoft Word and Excel.
• Ability to prioritize work to balance multiple projects and deadlines.
• Excellent verbal and written communication skills.
• Self-motivated and able to multi-task.
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Must be self-motivated with a positive can-do attitude.

Responsibilities

• Greet clients and visitors with warmth and professionalism.
• Register visitors and guests in building security systems and maintain logs.
• Issue and manage access cards and parking validations.
• Coordinate conference room schedules and meeting logistics.
• Answer calls on a multi-line system and transfer to appropriate colleagues.
• Provide white-glove, concierge-style service to clients and staff.
• Communicate with managers and clients on deadlines and job issues.
• Troubleshoot basic equipment problems and prioritize workflow.
• Interact with clients in person or remotely as needed.
• Adhere to company and client site policies and protect confidential information.

Skills

Customer service

Communication

Phone handling

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

RRD Company in San Francisco is seeking a polished receptionist to be the friendly face of a busy law firm with about 120 employees. You will greet clients, manage visitor registrations, issue access cards, coordinate meeting rooms, and handle calls on a multi-line system with poise.

This 40-hour/week, onsite role emphasizes customer service, attention to detail, and teamwork. Prior receptionist/admin experience in corporate, banking, or legal settings is preferred, with growth opportunities