Front Desk Client Concierge – Tax Season

H&R Block, Inc.; Summerville (SC); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Summerville, SC to greet clients and be the welcoming face of the office. You will manage scheduling, support daily operations, and connect clients with the right tax professional.

This in-person role offers training and opportunities within a busy tax-season environment. You will maintain a tidy office, handle confidential documents, and collaborate with the team to ensure a smooth client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities during the day.
• Detail-oriented with good organizational skills.
• Comfort with basic computer programs and scheduling tools.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Greet clients

Scheduling

Office software

Multitasking

Evenings/weekends

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Summerville, SC to greet clients and be the welcoming face of the office. You will manage scheduling, support daily operations, and connect clients with the right tax professional.

This in-person role offers training and opportunities within a busy tax-season environment. You will maintain a tidy office, handle confidential documents, and collaborate with the team to ensure a smooth client experience.