Front Desk & Client Experience Coordinator

The Agape Network; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

The Agape Network in Miami, FL is seeking a receptionist to ensure smooth office operation, handle front desk duties, and provide clerical support across departments in accordance with agency policies and protocols. The role emphasizes strong communication, organization, and confidentiality in a busy office environment.

The position requires high school diploma or equivalent and experience in office work. Front desk duties include answering calls, greeting visitors, handling mail, and supporting

Qualifications

• High School Diploma and/ or experience in office work.

Responsibilities

• Answer all incoming calls with good communication skills and ability to take messages.
• Identify potential clients served and redirect to the correct department.
• Maintain front desk and lobby in orderly, presentable condition.
• Distribute mail and packages to departments and individuals served daily.
• Maintain main copier and ensure paper stock is available.
• Maintain confidentiality standards for the agency.
• Report maintenance needs for telephone system and copiers to supervisor.
• Assist visitors with customer service and provide comfort and needed services.
• Maintain visitors’ logs.
• Assist with clerical tasks (copies, fax, intercom).
• Assist residential psychiatric department with appointments and processing.

Skills

Customer service

Communication

Writing

Organization

Confidentiality

Education

High School Diploma

Job description

The Agape Network in Miami, FL is seeking a receptionist to ensure smooth office operation, handle front desk duties, and provide clerical support across departments in accordance with agency policies and protocols. The role emphasizes strong communication, organization, and confidentiality in a busy office environment.

The position requires high school diploma or equivalent and experience in office work. Front desk duties include answering calls, greeting visitors, handling mail, and supporting