Front Desk & Client Concierge - Tax Office

H&R Block, Inc.; La Porte (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life-work balance support

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, and support daily office operations. This in-person role offers training and a stepping stone into tax preparation or leadership within a collaborative team.

You will schedule appointments, connect clients with the right tax professional, handle sensitive information with discretion, and help maintain a professional, welcoming office environment during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and provide a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients to the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a professional, organized office environment.
• Collaborate with tax professionals and staff for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Communication skills

Team collaboration

Office software

Evenings/weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, and support daily office operations. This in-person role offers training and a stepping stone into tax preparation or leadership within a collaborative team.

You will schedule appointments, connect clients with the right tax professional, handle sensitive information with discretion, and help maintain a professional, welcoming office environment during tax season.