Front Desk & Client Care Specialist

H&R Block, Inc.; Oklahoma City (OK); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

H&R Block in Oklahoma City is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will manage scheduling, check-in, document intake, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role requires strong communication, multitasking, and confidentiality. Evening and weekend availability during tax season is expected to support busy periods and client needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Fast-paced

Client-centric

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Teams

Scheduling systems

Evenings and weekends

Formation

High school diploma

Outils

Scheduling software

Description du poste

H&R Block in Oklahoma City is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will manage scheduling, check-in, document intake, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role requires strong communication, multitasking, and confidentiality. Evening and weekend availability during tax season is expected to support busy periods and client needs.