Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Oklahoma City (OK); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Oklahoma City to welcome clients, manage scheduling, and support daily office operations in person during tax season.

You will work with tax professionals to connect clients with the right services, handle check-in and document intake, and maintain a professional office environment with confidentiality and care.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems (MS Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Customer service

Multitasking

Organizational skills

Computer literacy

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Oklahoma City to welcome clients, manage scheduling, and support daily office operations in person during tax season.

You will work with tax professionals to connect clients with the right services, handle check-in and document intake, and maintain a professional office environment with confidentiality and care.