Front Desk & Client Access Specialist (Trauma-Informed)

Colorado Coalition for the Homeless; Denver (CO); On-site; USD 25,000 - 34,000; Full time

Job summary

Colorado Coalition for the Homeless is seeking a Client Access Representative to join our front desk team at public sites in the Denver area. You will greet clients, verify information, register patients, verify insurance, and coordinate with care teams to support wrap-around services.

The role requires trauma-informed, culturally responsive communication, strong data entry, and ability to navigate electronic health records.

Qualifications

• Requires a high school diploma or GED.
• Experience in customer service or front desk roles preferred.
• Bilingual English/Spanish is preferred.

Responsibilities

• Greet clients, verify information, and register patients.
• Verify insurance and manage health records in the EHR.
• Coordinate scheduling, data entry, and phone/office tasks.
• Support care teams with documentation and communications.

Skills

Customer service

Front desk

Trauma-informed care

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft Office

EHR systems

Practice management systems

Job description

Colorado Coalition for the Homeless is seeking a Client Access Representative to join our front desk team at public sites in the Denver area. You will greet clients, verify information, register patients, verify insurance, and coordinate with care teams to support wrap-around services.

The role requires trauma-informed, culturally responsive communication, strong data entry, and ability to navigate electronic health records.