Case Manager I - Housing & Crisis Support

Color Genomics, Inc.; Denver (CO); On-site; USD 2,843,366 - 3,463,286; Full time

Benefits offered by this job

Health insurance options

Dental and vision insurance

Flexible spending accounts

Life and AD&D insurance

Retirement plan matching

Paid time off

Mileage reimbursement

Job summary

The Colorado Coalition for the Homeless is seeking a Case Manager I in Denver to coordinate care plans, referrals, and client progress within a trauma‑informed framework. This role emphasizes outreach, crisis response, and linkage to community services across the central Denver‑Metro region.

Office location is 2100 Broadway, Denver CO, with travel to meet clients; valid driver’s license required. Credentialing and privileging start after hire, with start date pending completion.

Qualifications

• Strong understanding of housing first principles, trauma‑informed care, and harm reduction strategies.
• Excellent interpersonal and communication skills, with the ability to build trusting relationships with residents.
• Ability to manage a diverse caseload, prioritize tasks, and work independently while also being a team player.
• Proficiency in Microsoft Office Suite.
• Knowledge of local housing resources, benefits programs, and social service agencies preferred.

Responsibilities

• Manages a caseload of clients with high‑service utilization and disabilities including substance use and significant primary and behavioral health care needs.
• Maintain positive and co‑working relationships with community partners and health providers.
• Works under direct supervision, with set department parameters. Works collaboratively within a team and supports collective problem‑solving efforts.
• Support clients with a wrap‑around care management model to ensure consistent communication, engagement, and supports clients through crisis or disengagement.
• Acts as a liaison between internal program management, client referral, and community partners.
• Respond promptly to crises involving residents, providing de‑escalation, support, and appropriate referrals.
• Work with individuals to develop and implement crisis and safety plans tailored to their specific needs.
• Mediate conflicts helping to resolve issues and maintain positive relationships.

Skills

Interpersonal communication

Trauma-informed care

Bilingual/multilingual

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree in Psychology, Social Work, Human Services, Criminal Justice

Tools

EHR

Job description

The Colorado Coalition for the Homeless is seeking a Case Manager I in Denver to coordinate care plans, referrals, and client progress within a trauma‑informed framework. This role emphasizes outreach, crisis response, and linkage to community services across the central Denver‑Metro region.

Office location is 2100 Broadway, Denver CO, with travel to meet clients; valid driver’s license required. Credentialing and privileging start after hire, with start date pending completion.