Trauma-Informed Front Desk Safety Lead

Colorado Coalition for the Homeless; Denver (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

403(b) retirement matching

Employee Assistance Program

Paid time off

Job summary

Colorado Coalition for the Homeless is hiring a Front Desk Safety Associate to lead trauma-informed safety initiatives for residents and staff, monitoring building activity and coordinating with contract security and responders. The role emphasizes safety planning and ensuring access to healthcare and supportive services.

The position is based at Stout Street Lofts in Denver, with a Monday–Friday schedule, 8am–4pm, and involves documenting incidents and maintaining records to support continuity

Qualifications

• Trauma-informed care principles applied to safety planning.
• Ability to assess, respond to and mitigate safety risks.
• Experience with safety programs in social services is preferred.
• Experience with case management, housing counseling, or security operations is desirable.

Responsibilities

• Establish trauma-informed safety strategies and action plans.
• Check in/out individuals and monitor building activity for risk.
• Complete Safety Zone reports and ensure follow-up.
• Coordinate with contract security and emergency responders as needed.
• Support residents in access to healthcare and related services.

Skills

Trauma-informed care

Safety planning

Incident response

Interpersonal skills

Documentation

Contract security coordination

Education

High school diploma or GED

Mental health training beneficial

Job description

Colorado Coalition for the Homeless is hiring a Front Desk Safety Associate to lead trauma-informed safety initiatives for residents and staff, monitoring building activity and coordinating with contract security and responders. The role emphasizes safety planning and ensuring access to healthcare and supportive services.

The position is based at Stout Street Lofts in Denver, with a Monday–Friday schedule, 8am–4pm, and involves documenting incidents and maintaining records to support continuity