Patient Services Front Desk Specialist

7500 Methodist Medical Group; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur is seeking a Medical Office Assistant to support front desk operations in its ambulatory/clinic site in Memphis. You will register patients, triage calls, and assist with the patient portal while ensuring accurate chart preparation and billing collection.

Ideal candidates have a High School Diploma or equivalent and 1–3 years in physician offices or insurance verification, with strong communication and multitasking abilities to support a patient-centered care environment.

Qualifications

• Basic understanding of medical terminology.
• Knowledge of coding preferred.
• Experience with front-desk admin in healthcare is a plus.

Responsibilities

• Register patients and collect demographic/financial information.
• Triage patient calls and answer phones.
• Process chart contents and assist with patient portal.
• Collect co-pays and insurance data for payments.
• Greet patients and manage front desk area.

Skills

Medical Terminology

Verbal & Written Communication

Customer Service

Multitasking

Independent Judgment

Office Software

Education

High School Diploma or Equivalent

Tools

EMR System

Word Processing

Spreadsheet

Job description

Methodist Le Bonheur is seeking a Medical Office Assistant to support front desk operations in its ambulatory/clinic site in Memphis. You will register patients, triage calls, and assist with the patient portal while ensuring accurate chart preparation and billing collection.

Ideal candidates have a High School Diploma or equivalent and 1–3 years in physician offices or insurance verification, with strong communication and multitasking abilities to support a patient-centered care environment.