Medical Office Assistant: Front Desk & Patient Care Impact

7700 Lebonheur Pediatrics; Estate Place (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Health in Memphis is seeking a Medical Office Assistant to support the patient care team at the ambulatory/clinic site. You will handle front desk duties, register patients in the EMR, schedule appointments, and assist with patient payments and portal access.

The role emphasizes patient- and family-centered care, adherence to mission and values, and teamwork across management, staff, and clinicians. Visa sponsorship is not offered for this position.

Qualifications

• High School Diploma or Equivalent required.
• Preferred 1–3 years of insurance verifications or authorizations.
• Preferred 1–3 years of scheduling experience in a physician office.
• Experience in a medical office environment is advantageous.
• Ability to use basic word processing and spreadsheet tools.

Responsibilities

• Registers new patients and updates existing demographics using detailed information.
• Schedules appointments and makes confirmation calls for upcoming visits.
• Collects co-pays and insurance data to ensure proper payment.
• Greets patients and visitors and responds to requests in person or by phone.
• Manages front desk tasks and pursues professional development opportunities.

Skills

Medical terminology

Coding knowledge

Scheduling

Customer service

Verbal communication

Written communication

Office software

Education

High School Diploma or Equivalent

Tools

EMR system

Job description

Methodist Le Bonheur Health in Memphis is seeking a Medical Office Assistant to support the patient care team at the ambulatory/clinic site. You will handle front desk duties, register patients in the EMR, schedule appointments, and assist with patient payments and portal access.

The role emphasizes patient- and family-centered care, adherence to mission and values, and teamwork across management, staff, and clinicians. Visa sponsorship is not offered for this position.