Front Desk & Patient Care Coordinator

7300 Specialty Physicians Group; Tennessee; On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic site. You will answer phones, triage calls, register patients in the EMR, and assist with chart preparation and records filing.

You will also collect payments and help patients navigate the patient portal. The role emphasizes patient-and family-centered care, teamwork, and adherence to MLH mission and values.

Qualifications

• Basic understanding of medical terminology.
• Knowledge of billing or insurance processes is helpful.
• Strong communication and customer-service skills.

Responsibilities

• Answer the telephone and triage patient calls.
• Register patients in the EMR and update demographics.
• Prepare chart contents and retrieve/ file records.
• Collect payments from responsible party and explain charges.
• Assist patients with the patient portal and scheduling.

Skills

Medical terminology

Phone triage

Customer service

Data entry

Verbal & written communication

Education

High School Diploma or equivalent

Tools

EMR (Electronic Medical Records)

Microsoft Office

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic site. You will answer phones, triage calls, register patients in the EMR, and assist with chart preparation and records filing.

You will also collect payments and help patients navigate the patient portal. The role emphasizes patient-and family-centered care, teamwork, and adherence to MLH mission and values.