Front Desk Champion - Flexible Hours & Welcoming Members

Planet Fitness; Tigard (OR); On-site; USD 17,000 - 22,000; Part time

Job summary

Planet Fitness is seeking a Front Desk Associate to warmly welcome members and guests, manage check-ins, and support membership inquiries. You will help keep the front desk tidy and assist with billing and renewals, while promoting memberships and services.

Join a team focused on a welcoming, judgment-free environment and high-quality guest experiences. This role requires strong communication skills, reliability, and flexible scheduling including evenings and weekends.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Ability to work in a fast-paced environment.
• Flexible hours, including evenings and weekends.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about memberships and services.
• Check-in members and handle billing/renewals.
• Maintain a clean and organized front desk area and club facilities.
• Educate members about benefits and services, promote sign-ups for memberships and training services.
• Collaborate with team to ensure a positive member experience.

Skills

Customer service

Communication

Interpersonal skills

Basic computer skills

Multi-tasking

Flexible hours

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a Front Desk Associate to warmly welcome members and guests, manage check-ins, and support membership inquiries. You will help keep the front desk tidy and assist with billing and renewals, while promoting memberships and services.

Join a team focused on a welcoming, judgment-free environment and high-quality guest experiences. This role requires strong communication skills, reliability, and flexible scheduling including evenings and weekends.