Flexible Front Desk Associate — Welcoming Member Experience

EASY MILE US LLC; Gresham (OR); On-site; USD 29,000 - 42,000; Full time

Job summary

Planet Fitness is seeking a Front Desk Associate in a welcoming, judgment-free environment. You will greet members, assist with membership options, and process check-ins and renewals while keeping the front desk tidy and the club well-presented.

responsibilities include helping guests with gym services, promoting memberships and personal services, and collaborating with staff to maintain a clean, safe, and friendly atmosphere for all visitors.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with membership options and gym services.
• Check-in members and process billing/renewal transactions.
• Maintain a clean, organized front desk and ensure locker rooms/bathrooms are stocked and presentable.
• Promote memberships and services to potential customers.
• Collaborate with team to keep the club welcoming and safe.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Tools

Billing software

POS system

Job description

Planet Fitness is seeking a Front Desk Associate in a welcoming, judgment-free environment. You will greet members, assist with membership options, and process check-ins and renewals while keeping the front desk tidy and the club well-presented.

responsibilities include helping guests with gym services, promoting memberships and personal services, and collaborating with staff to maintain a clean, safe, and friendly atmosphere for all visitors.