Front Desk & Care Office Coordinator

Right at Home of Central New Jersey; Old Bridge (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Right at Home of Central New Jersey is seeking an office- based role to support our home care services. You will answer calls, assist potential clients, and help lead field staff to provide quality in-home care to seniors and disabled adults in Middlesex, Mercer and Northern Monmouth Counties.

The role focuses on customer service, organization, and multi-tasking to build strong relationships with clients and partners while supporting caregivers and office operations.

Qualifications

• Basic computer and telephone skills.
• Customer service experience.
• Excellent organizational skills.
• Ability to multi-task and prioritize every day.
• Patience and understanding to ensure we help our caregivers, our clients and our partners.
• Drivers license in good standing.
• Ability to transport caregivers in company or personal vehicle.

Responsibilities

• Answer and direct incoming calls.
• Lead field staff in providing quality home care while increasing the office’s caseload through long-term relationship building with clients, referral sources, and community organizations.
• Assist potential clients calling our office for information on Right at Home's services.

Skills

Basic computer skills

Customer service

Organizational skills

Multi-tasking

Patience and empathy

Driver's license

Transport for caregivers

Job description

Right at Home of Central New Jersey is seeking an office- based role to support our home care services. You will answer calls, assist potential clients, and help lead field staff to provide quality in-home care to seniors and disabled adults in Middlesex, Mercer and Northern Monmouth Counties.

The role focuses on customer service, organization, and multi-tasking to build strong relationships with clients and partners while supporting caregivers and office operations.