Receptionist

Right at Home of Central New Jersey; Old Bridge (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Right at Home of Central New Jersey is seeking an office- based role to support our home care services. You will answer calls, assist potential clients, and help lead field staff to provide quality in-home care to seniors and disabled adults in Middlesex, Mercer and Northern Monmouth Counties.

The role focuses on customer service, organization, and multi-tasking to build strong relationships with clients and partners while supporting caregivers and office operations.

Qualifications

• Basic computer and telephone skills.
• Customer service experience.
• Excellent organizational skills.
• Ability to multi-task and prioritize every day.
• Patience and understanding to ensure we help our caregivers, our clients and our partners.
• Drivers license in good standing.
• Ability to transport caregivers in company or personal vehicle.

Responsibilities

• Answer and direct incoming calls.
• Lead field staff in providing quality home care while increasing the office’s caseload through long-term relationship building with clients, referral sources, and community organizations.
• Assist potential clients calling our office for information on Right at Home's services.

Skills

Basic computer skills

Customer service

Organizational skills

Multi-tasking

Patience and empathy

Driver's license

Transport for caregivers

Job description

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? Right at Home of Central New Jersey offers in-home companionship and personal care and assistance to seniors and disabled adults who want to continue to live independently. We serve the communities of Middlesex, Mercer and Northern Monmouth Counties and provide care from a few hours a day to overnight shifts to live-in care.

Office Responsibilities

• Answer and direct incoming calls.
• You’ll help lead field staff in providing quality home care while increasing your office’s caseload through long-term relationship building with clients, referral sources, and community organizations.
• Assist potential clients calling our office for information on Right at Home's services.

Requirements

• Basic computer and telephone skills.
• Customer service experience.
• Excellent organizational skills.
• Ability to multi-task and prioritize every day.
• Patience and understanding to ensure we help our caregivers, our clients and our partners.
• Drivers license in good standing
• Ability to transport caregivers in company or personal vehicle.

About Right At Home Of Central New Jersey

Right at Home of Central New Jersey provides in-home care services for seniors in central New Jersey. Our philosophy is to provide care for our clients the same way we would for our own family members. We are always innovating to create better opportunities for our caregivers, better communications with our partners, and better care for our clients and their families. Everything we do stems from our mission to improve the quality of life for those we serve. We value our employees which is why we offer excellent compensation, great benefits, and the opportunity to work with a team of fun, dedicated individuals. Do you want to work for a company where you are part of a true team and feel appreciated, trusted, and supported?

"You can control two things: your work ethic and your attitude about anything"