Care Coordinator: Patient Concierge & Front Desk Lead

Confluent Health; Castle Rock (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance and Wellness

Paid Time Off

401(k) with employer matching

Structured onboarding with 30/60/90‑

Clear growth pathways

Collaborative team culture

Job summary

Confluent Health System Solutions is seeking a Full Time Front Desk Medical Receptionist to join our team in Colorado. As the first voice patients hear and the first face they see, you will set a warm, organized, and professional tone for every visit.

You will manage patient check-in/out, scheduling, insurance verification, payments, and HIPAA privacy. A High School Diploma or GED is required; strong communication, organization, and multitasking skills are essential, with opportunities for

Qualifications

• High School Diploma or GED required or equivalent.
• Strong communication, organization, multitasking, and follow-up skills.
• Comfort with scheduling systems, EMR, and basic digital tools.

Responsibilities

• Create a welcoming, professional first impression for patients and visitors.
• Manage front desk operations: check-in/out, scheduling, insurance verification, calls.
• Review referrals, update patient records, and guide next steps.

Skills

Communication

Organization

Multitasking

Follow-up

Education

High School Diploma or GED

Tools

Scheduling systems

Electronic Medical Records

Computers/Phone/Email

Job description

Confluent Health System Solutions is seeking a Full Time Front Desk Medical Receptionist to join our team in Colorado. As the first voice patients hear and the first face they see, you will set a warm, organized, and professional tone for every visit.

You will manage patient check-in/out, scheduling, insurance verification, payments, and HIPAA privacy. A High School Diploma or GED is required; strong communication, organization, and multitasking skills are essential, with opportunities for