Front Desk & Care Coordination Specialist

RET Physical Therapy & Healthcare Specialists; Puyallup (WA); Vor Ort; USD 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Paid time off

Medical, dental, vision

Disability insurance

401(k) with employer match

Comprehensive training

Zusammenfassung

Confluent Health, LLC is seeking a Care Coordinator to greet patients and manage front desk tasks in a fast-paced clinical setting. You will lead scheduling, insurance verification, and patient communications with a professional, organized approach.

We provide comprehensive training and a benefits package including PTO, medical/dental/vision, disability, and a 401(k) with a 4% employer match. Growth opportunities exist within the clinic network.

Qualifikationen

• High school diploma or GED required.
• At least 1 year in a customer- or patient-facing role.
• Ability to multitask and stay organized.
• Comfort communicating on the phone with professionalism.
• Proficient with basic computer tasks and scheduling apps.
• No prior medical experience required; training provided.

Aufgaben

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations: check-in/out, scheduling, insurance verification/authorization, and phone calls.
• Review and follow up on referrals; update patient records and explain next steps.
• Maintain patient flow by confirming appointments, managing waitlists, and handling cancellations.
• Collect copays and balances accurately and track payments as needed.
• Protect patient privacy and uphold HIPAA standards in all interactions.

Kenntnisse

Multitasking

Phone communication

Customer service

Basic computer skills

Scheduling software familiarity

Ausbildung

High School Diploma or GED

Tools

Scheduling software

Jobbeschreibung

Confluent Health, LLC is seeking a Care Coordinator to greet patients and manage front desk tasks in a fast-paced clinical setting. You will lead scheduling, insurance verification, and patient communications with a professional, organized approach.

We provide comprehensive training and a benefits package including PTO, medical/dental/vision, disability, and a 401(k) with a 4% employer match. Growth opportunities exist within the clinic network.