Front Desk & Care Coordination Specialist

TeamBuilders Behavioral Health; Las Vegas (NM); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

9 Paid Holidays

Sick Accrual

Vacation Accrual

Bereavement

Parental Leave

401(k) Retirement Plan

Public Service Loan Repayment Programs

Job summary

TeamBuilders in Las Vegas, NM is seeking a Client Services Specialist to manage front desk operations, greet clients, schedule appointments, verify insurance, and support families throughout enrollment and intake processes.

You'll coordinate with the clinical team, handle payments, maintain a welcoming lobby, and ensure timely referrals and data entry in the EMR, contributing to smooth, accessible behavioral health services.

Qualifications

• Bilingual English and Spanish strongly preferred.
• Two years in behavioral health, medical, or healthcare front office environment.
• Able to pass criminal background checks.
• Must be at least 21 years old.
• High school diploma or GED required; bachelor's degree preferred.

Responsibilities

• Greet clients and check-in in a welcoming, professional manner.
• Manage scheduling of psychiatric services and verify insurance for access to care.
• Assist with client registration, enrollment, and required paperwork.
• Process client payments and pursue outstanding balances as directed by Billing.
• Coordinate with referral sources and perform initial intakes with clinical supervision.
• Maintain lobby cleanliness and front desk organization; ensure smooth front-office workflow.
• Enter data into the EMR and generate reports; support general administrative tasks.

Skills

Bi-lingual English/Spanish

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Google Suite

EMR data entry

Microsoft Office

Adobe Acrobat

Job description

TeamBuilders in Las Vegas, NM is seeking a Client Services Specialist to manage front desk operations, greet clients, schedule appointments, verify insurance, and support families throughout enrollment and intake processes.

You'll coordinate with the clinical team, handle payments, maintain a welcoming lobby, and ensure timely referrals and data entry in the EMR, contributing to smooth, accessible behavioral health services.