Bilingual Front Desk & Care Coordination Specialist

Teambuilders; Santa Fe (NM); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

9 Paid Holidays

Sick Accrual

Vacation Accrual

Bereavement

Parental Leave

401(k) Retirement Plan

Public Service Loan Repayment Programs

Job summary

TeamBuilders is a community-based behavioral health organization in New Mexico seeking a Client Services Specialist for its Los Lunas front office. You will greet clients warmly, manage scheduling, verify insurance, and assist families with enrollment and paperwork.

Strong bilingual English/Spanish communication is preferred, with a high school diploma or GED and healthcare office experience. The role emphasizes front desk ownership, data entry, and coordination with clinical teams to ensure

Qualifications

• Bilingual/Bicultural English and Spanish strongly preferred.
• Ability to pass criminal background checks (local, state, and FBI).
• Must be at least 21 years of age.
• High School Diploma or GED required; Bachelor’s degree in human services or related field preferred.
• A minimum of two years of experience in a behavioral health, medical, or healthcare office environment.

Responsibilities

• Be a welcoming presence, greeting clients and visitors warmly.
• Coordinate care by scheduling psychiatric services, conducting brief intake interviews, and verifying insurance.
• Empower families by assisting with paperwork and program enrollment.
• Drive success by coordinating with the clinical team and school partners to process referrals within 24 hours.

Skills

Bi-lingual English/Spanish

Google Suite

EMR data entry

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Google Suite

Adobe Acrobat

Job description

TeamBuilders is a community-based behavioral health organization in New Mexico seeking a Client Services Specialist for its Los Lunas front office. You will greet clients warmly, manage scheduling, verify insurance, and assist families with enrollment and paperwork.

Strong bilingual English/Spanish communication is preferred, with a high school diploma or GED and healthcare office experience. The role emphasizes front desk ownership, data entry, and coordination with clinical teams to ensure