Client Services Specialist - Welcoming Front Desk

TeamBuilders Behavioral Health, LLC; Los Lunas (NM); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Sick Leave

Vacation Leave

Bereavement

Parental Leave

401(k) Plan

PSLR Eligibility

Job summary

TeamBuilders Behavioral Health, LLC in Los Lunas, NM is seeking a Client Services Specialist to be the first impression for our community. You will warmly greet clients, help them access services, and support families as they begin their care journey.

In a busy front office, you will schedule psychiatric services, perform brief intake interviews, verify insurance, and assist with enrollment. You will collaborate with our clinical team and school partners to process referrals within 24 hours,

Qualifications

• Bi-lingual English/Spanish preferred to serve diverse community.
• Attention to detail and strong multitasking abilities.
• High School Diploma/GED required; Bachelor's degree preferred.

Responsibilities

• Be a Welcoming Presence: Greet clients with warmth and provide a comforting environment.
• Coordinate Care: Schedule psychiatric services, perform brief intake interviews, and verify insurance.
• Empower Families: Help parents and caregivers with paperwork and program enrollment.
• Drive Success: Process referrals within 24 hours in collaboration with the clinical team and school partners.

Skills

Bi-lingual English/Spanish

Customer service

Communication skills

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Google Suite

EMR system

Job description

TeamBuilders Behavioral Health, LLC in Los Lunas, NM is seeking a Client Services Specialist to be the first impression for our community. You will warmly greet clients, help them access services, and support families as they begin their care journey.

In a busy front office, you will schedule psychiatric services, perform brief intake interviews, verify insurance, and assist with enrollment. You will collaborate with our clinical team and school partners to process referrals within 24 hours,