Client Services Specialist: Welcoming Access to Care

TeamBuilders Behavioral Health, LLC; Las Vegas (NM); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

9 Paid Holidays

Sick Accrual

Vacation Accrual

Bereavement

Parental Leave

401(k) Retirement Plan

Public Service Loan Repayment Programs

Job summary

TeamBuilders Behavioral Health, LLC in New Mexico is seeking a Client Services Specialist to greet clients warmly and provide a welcoming environment while connecting them with vital mental health services.

You will coordinate care by scheduling psychiatric services, conducting brief intake interviews, verifying insurance, and assisting families with paperwork and enrollment, all while collaborating with the clinical team and school partners to process referrals within 24 hours.

Qualifications

• Natural communicator with warm, professional demeanor.
• Detail-oriented, able to multitask (Google Suite and EMR data entry).
• Bachelor’s degree preferred and a commitment to high standards of conduct.

Responsibilities

• Be a Welcoming Presence: Greet clients with warmth and provide a comforting environment.
• Coordinate Care: Schedule psychiatric services, perform brief intake interviews, and verify insurance.
• Empower Families: Assist parents/caregivers with paperwork and program enrollment.
• Drive Success: Process referrals within 24 hours in collaboration with the clinical team.

Skills

Bi-lingual (English/Spanish)

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Google Suite

EMR data entry

Job description

TeamBuilders Behavioral Health, LLC in New Mexico is seeking a Client Services Specialist to greet clients warmly and provide a welcoming environment while connecting them with vital mental health services.

You will coordinate care by scheduling psychiatric services, conducting brief intake interviews, verifying insurance, and assisting families with paperwork and enrollment, all while collaborating with the clinical team and school partners to process referrals within 24 hours.