Bilingual Front Desk & Care Coordination Specialist

TeamBuilders Behavioral Health; Los Lunas (NM); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

9 Paid Holidays

Sick Accrual

Vacation Accrual

Bereavement

Parental Leave

401(k) Retirement Plan

Public Service Loan Repayment Programs

Job summary

TeamBuilders Behavioral Health in Los Lunas, NM is seeking a Client Services Specialist who will be the first impression for families seeking mental health services. You’ll greet clients warmly, manage front office flow, perform brief intake interviews, and verify insurance to ensure seamless access to care.

You’ll collaborate with our clinical team and school partners to process referrals within 24 hours, assist families with paperwork, and support bilingual English/Spanish communications to

Qualifications

• Bi-lingual English/Spanish preferred.
• Experience in front-office or client-facing roles is a plus.
• Strong attention to detail and ability to multitask.

Responsibilities

• Be a welcoming presence, greeting clients with warmth.
• Coordinate care by managing scheduling, brief intake interviews, and insurance verification.
• Empower families by assisting with paperwork and program enrollment.
• Drive processes by coordinating with the clinical team and school partners to process referrals within 24 hours.

Skills

Bi-lingual English/Spanish

Customer service

Attention to detail

Education

High School Diploma/GED

Tools

Google Suite

EMR data entry

Job description

TeamBuilders Behavioral Health in Los Lunas, NM is seeking a Client Services Specialist who will be the first impression for families seeking mental health services. You’ll greet clients warmly, manage front office flow, perform brief intake interviews, and verify insurance to ensure seamless access to care.

You’ll collaborate with our clinical team and school partners to process referrals within 24 hours, assist families with paperwork, and support bilingual English/Spanish communications to