Front Desk Assoicate

Gastroenterology Center of Northern Virginia Ltd; Virginia; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Retirement plans

Paid time off

Professional development

Positive work environment

Job summary

Gastroenterology Center of Northern Virginia Ltd in Virginia is seeking a bilingual Front Desk Associate for a medical office. You will greet patients, schedule appointments, answer calls, verify insurance, collect payments, and support front desk operations.

Ideal candidates have customer service experience, strong communication and organizational skills, are proficient with EMR systems, and maintain confidentiality.

Qualifications

• Experience in a medical office or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with EMR systems or healthcare software.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Schedule appointments and manage the calendar.
• Answer calls and direct inquiries to the appropriate department.
• Verify patient information and insurance coverage.
• Collect payments and process insurance claims.
• Maintain cleanliness and organization of the front desk area.

Skills

Bilingual Spanish/English

Customer service

Organizational skills

Multitasking

Confidentiality

EMR proficiency

Tools

EMR systems

Computer literacy

Job description

Job Description

Job Advertisement: Front Desk Associate for Medical Office

We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.

Job Description:

We are currently seeking a BILINGUAL/SPANISH speaking dedicated and customer-focused Front Desk Associate to join our team. The Front Desk Associate will be the first point of contact for patients and visitors, providing outstanding customer service and administrative support.

Responsibilities include:

• Greeting patients and visitors in a courteous and professional manner.
• Scheduling appointments and managing the appointment calendar efficiently.
• Answering phone calls and directing inquiries to the appropriate department.
• Verifying patient information and insurance coverage.
• Collecting payments and processing insurance claims.
• Maintaining cleanliness and organization of the front desk area.

Qualifications:

• Previous experience in a medical office or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer systems and software, including electronic medical records (EMR) systems.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Knowledge of medical terminology is a plus.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career advancement.
• Positive and collaborative work environment.

We are an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest in joining our team, but only those selected for an interview will be contacted.