Front Desk Assoicate

Gastroenterology Center of Northern Virginia Ltd; Arlington (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Professional development opportunities

Job summary

Gastroenterology Center of Northern Virginia Ltd in Arlington is looking for a dedicated Bilingual/Spanish Front Desk Associate to provide exceptional customer service and administrative support. This role entails greeting patients, scheduling appointments, and managing inquiries with professionalism.

The ideal candidate should have experience in a medical office or customer service, possess strong communication skills, and be comfortable using electronic medical record systems. We offer a competitive salary and comprehensive benefits package in a positive work environment.

Qualifications

• Previous experience in a medical office or customer service role preferred.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greeting patients and visitors in a courteous manner.
• Scheduling appointments and managing the appointment calendar.
• Answering phone calls and directing inquiries.

Skills

Bilingual/Spanish speaking

Customer service

Communication skills

Organizational skills

Tools

Electronic medical records (EMR) systems

Job description

Front Desk Associate for Medical Office

We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.

Job Description

We are currently seeking a BILINGUAL/SPANISH speaking dedicated and customer-focused Front Desk Associate to join our team. The Front Desk Associate will be the first point of contact for patients and visitors, providing outstanding customer service and administrative support. Responsibilities include:

• Greeting patients and visitors in a courteous and professional manner.
• Scheduling appointments and managing the appointment calendar efficiently.
• Answering phone calls and directing inquiries to the appropriate department.
• Verifying patient information and insurance coverage.
• Collecting payments and processing insurance claims.
• Maintaining cleanliness and organization of the front desk area.

Qualifications

• Previous experience in a medical office or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer systems and software, including electronic medical records (EMR) systems.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Knowledge of medical terminology is a plus.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career advancement.
• Positive and collaborative work environment.

How to Apply

If you are passionate about providing exceptional patient care and are interested in joining our team, please submit your resume and cover letter to [e-mail]. In your cover letter, please highlight your relevant experience and why you would be a great fit for this position.

We are an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest in joining our team, but only those selected for an interview will be contacted.