Front Desk Associate: Secure & Guest-Focused

FirstService Residential; Coral Gables (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

401k with company match

Paid holidays

Job summary

FirstService Residential in Coral Gables, Florida seeks a Front Desk Associate who will greet residents and guests, monitor access, and respond to emergencies with calm professionalism. You will maintain daily logs, operate electronic security systems, and coordinate with on-site staff to support a safe, welcoming environment.

The position requires clear communication, multitasking, and reliable customer service skills.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to multitask and work independently.
• Experience or familiarity with security/control systems is a plus.

Responsibilities

• Greet residents and guests and manage access.
• Monitor and operate electronic security control systems.
• Maintain daily logs, records and forms.
• Respond to emergencies in a timely, professional manner.
• Support on-site staff and follow safety procedures.

Skills

Customer service

Communication

Multitasking

Emergency response

Multilingual

Education

High school diploma or equivalent

College level courses in business or hospitality

Tools

Electronic security systems

Job description

FirstService Residential in Coral Gables, Florida seeks a Front Desk Associate who will greet residents and guests, monitor access, and respond to emergencies with calm professionalism. You will maintain daily logs, operate electronic security systems, and coordinate with on-site staff to support a safe, welcoming environment.

The position requires clear communication, multitasking, and reliable customer service skills.