Overnight Front Desk Associate - Security & Guest Care

FirstService Residential; Coral Gables (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Paid holidays

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate for our Coral Gables property. You will greet residents, check guests and service providers, and monitor access control systems while delivering exceptional customer service. You will work Tuesday-Saturday, 6:30am-2:30pm, with benefits including medical plans, dental, and Vision.

You will also receive paid holidays and a 401(k) with company match. The role requires reliability, strong communication, and the ability to respond to

Qualifications

• High school diploma or equivalency preferred.
• Two to three years of business experience preferred.
• Effective written and verbal communication.
• Ability to lift 30–50 lbs and perform standing/walking tasks for extended periods.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Languages

Computer literacy

Education

High school diploma or equivalency

College-level courses in business or hospitality

Job description

FirstService Residential is seeking a Front Desk Associate for our Coral Gables property. You will greet residents, check guests and service providers, and monitor access control systems while delivering exceptional customer service. You will work Tuesday-Saturday, 6:30am-2:30pm, with benefits including medical plans, dental, and Vision.

You will also receive paid holidays and a 401(k) with company match. The role requires reliability, strong communication, and the ability to respond to