Building Front Desk & Security Coordinator

FirstService Residential; Miami (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

Paid holidays

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate in Miami, FL. You will work independently, greet residents, check guests, and operate electronic security systems while maintaining daily logs and forms.

Role emphasizes strong communication, multitasking, and emergency response awareness. This is a full-time position with benefits, and may involve on-site duties and occasional travel for training.

Qualifications

• High school diploma or equivalent preferred.
• College level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy with information system hardware/software.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Communication skills

Customer service

Multilingual

Written and verbal communication

Computer literacy

Interpersonal skills

Education

High school diploma or equivalent

College courses in business or hospitality

Tools

Electronic security systems

Information systems/IT literacy

Job description

FirstService Residential is seeking a Front Desk Associate in Miami, FL. You will work independently, greet residents, check guests, and operate electronic security systems while maintaining daily logs and forms.

Role emphasizes strong communication, multitasking, and emergency response awareness. This is a full-time position with benefits, and may involve on-site duties and occasional travel for training.