Front Desk Associate - Flexible Hours & Member Experience

Planet Fitness; Eugene (OR); On-site; USD 26,000 - 34,000; Full time

Job summary

Planet Fitness in Eugene, Oregon, is seeking a Front Desk Associate to greet members and guests, answer questions about membership, process check-ins and payments, and keep the front desk orderly. You will help maintain clean facilities and assist with daily operations to ensure a positive member experience.

The role emphasizes friendly, professional service, teamwork, and promoting available services in a fast-paced gym setting. Evening and weekend availability may be required.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills are essential.
• Basic computer skills and cheerful attitude required.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries, billing, and renewals.
• Keep front desk organized and assist with transactions.
• Ensure club areas, including locker rooms and bathrooms, are clean and presentable.
• Promote memberships, personal training and services when appropriate.
• Support team and management to maintain a safe, welcoming environment.

Skills

Customer service

Communication skills

Interpersonal skills

Basic computer skills

Positive attitude

Team collaboration

Education

High School Diploma or equivalent

Job description

Planet Fitness in Eugene, Oregon, is seeking a Front Desk Associate to greet members and guests, answer questions about membership, process check-ins and payments, and keep the front desk orderly. You will help maintain clean facilities and assist with daily operations to ensure a positive member experience.

The role emphasizes friendly, professional service, teamwork, and promoting available services in a fast-paced gym setting. Evening and weekend availability may be required.