Front Desk: Member Experience Specialist (Flexible Hours)

Planet Fitness; Coburg, Eugene (OR, OR); On-site; USD 29,000 - 42,000; Full time

Job summary

Planet Fitness is hiring a Front Desk Associate in Coburg, OR. You will be the first point of contact for members and guests, delivering friendly service and ensuring a clean, welcoming environment. Responsibilities include check-in, billing, and guiding members to resources for membership and services.

The role emphasizes customer interactions, teamwork, and maintaining a high standard of facility presentation, including locker rooms and bathrooms.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills required.
• Positive attitude and welcoming demeanor.
• Ability to multitask in a fast-paced environment.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests with a friendly, professional manner.
• Assist with membership inquiries and services; guide to resources.
• Check-in members and process billing/renewals.
• Keep front desk area tidy and presentable; maintain locker rooms and bathrooms.
• Educate on benefits; promote memberships and services.
• Collaborate with team to meet club goals and maintain safety.

Skills

Customer service

Communication

Computer skills

Positive attitude

Multitasking

Flexible hours

Education

High school diploma or equivalent

Job description

Planet Fitness is hiring a Front Desk Associate in Coburg, OR. You will be the first point of contact for members and guests, delivering friendly service and ensuring a clean, welcoming environment. Responsibilities include check-in, billing, and guiding members to resources for membership and services.

The role emphasizes customer interactions, teamwork, and maintaining a high standard of facility presentation, including locker rooms and bathrooms.