Front Desk Associate - Flexible Hours & Member Experience

EASY MILE US LLC; Hillsboro (OR); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness is seeking a Front Desk Associate in Hillsboro, OR. You will be the first point of contact for members and guests, delivering exceptional service while helping maintain a clean, welcoming club environment.

You will greet guests, answer membership questions, process check-ins and transactions, and assist with promoting memberships and services. The role requires strong communication, teamwork, and the ability to multitask in a fast-paced setting.

Qualifications

• Experience in customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced setting.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about membership options and gym services.
• Check-in members and handle membership-related transactions such as billing/renewals.
• Maintain a tidy front desk area and ensure locker rooms and restrooms are clean and presentable.
• Promote memberships, personal training, and other services.
• Collaborate with team to achieve club goals and maintain a safe environment.

Skills

Customer service

Communication

Interpersonal skills

Basic computer skills

Positive attitude

Fast-paced environment

Multitasking

Flexible hours

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a Front Desk Associate in Hillsboro, OR. You will be the first point of contact for members and guests, delivering exceptional service while helping maintain a clean, welcoming club environment.

You will greet guests, answer membership questions, process check-ins and transactions, and assist with promoting memberships and services. The role requires strong communication, teamwork, and the ability to multitask in a fast-paced setting.