Front Desk Experience Specialist (Flexible Hours)

EASY MILE US LLC; Portland (OR); On-site; USD 32,000 - 42,000; Part time

Job summary

Planet Fitness in Portland, OR is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering friendly, professional service while keeping the club clean and organized.

You will check-in members, assist with membership inquiries and billing, help with equipment usage, and promote memberships, personal training, and other services. A high school diploma or equivalent is required, with strong communication and a welcoming attitude.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with inquiries about membership options and gym services.
• Check-in members and process billing/renewals.
• Keep front desk and lobby area clean and inviting.
• Promote memberships, personal training, and other services.
• Collaborate with team to maintain a safe, efficient club.

Skills

Customer service

Communication

Interpersonal skills

Team collaboration

Basic computer skills

Evenings/weekends availability

Positive attitude

Education

High school diploma or equivalent

Job description

Planet Fitness in Portland, OR is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering friendly, professional service while keeping the club clean and organized.

You will check-in members, assist with membership inquiries and billing, help with equipment usage, and promote memberships, personal training, and other services. A high school diploma or equivalent is required, with strong communication and a welcoming attitude.