Guest Experience Associate, Front Desk (Flexible Hours)

Planet Fitness; Springfield (OR); On-site; USD 19,000 - 26,000; Part time

Job summary

Planet Fitness is seeking a Front Desk Associate to welcome members and guests with friendly, professional service in Oregon. You will check in members, answer questions about memberships and services, and keep the front desk organized.

You will help with gym operations, maintain clean facilities, and support a positive, judgment-free environment. Flexibility to work evenings and weekends is preferred.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members as they arrive and handle membership-related transactions.
• Maintain an organized front desk area and keep the lobby tidy.
• Ensure locker rooms and bathrooms are clean and well-presented throughout the day.
• Promote memberships and services to potential new members.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Basic computer skills

Education

High School Diploma or equivalent

Job description

Planet Fitness is seeking a Front Desk Associate to welcome members and guests with friendly, professional service in Oregon. You will check in members, answer questions about memberships and services, and keep the front desk organized.

You will help with gym operations, maintain clean facilities, and support a positive, judgment-free environment. Flexibility to work evenings and weekends is preferred.